Contact Kenlodge
There are two ways to reach us and each does one job. WhatsApp is for getting an ID from an independent agent. Email is for anything about this guide. We have no phone number and no contact form.
The two channels
WhatsApp: to get an ID
- Opens a chat with an independent agent who issues IDs. The agent is not Kenlodge and not the operator. A person replies.
- Replies 24x7, as stated by the agent on 13 Nov 2026.
- Send your first name and city, and say you want an ID. Nothing more is needed.
- Ask which login address your ID is for before you pay.
- Ask the rest before you pay too: the withdrawal minimum, the usual withdrawal time, any limits. Keep the answers in the chat.
Email: about this guide
- Write to info@kenlodge.com.
- Use it for corrections, privacy requests and complaints about something Kenlodge published.
- We reply within two working days. That is our own commitment.
- Arjun reads this inbox. It is not connected to the operator or to any agent.
Kenlodge Digital is based in Lucknow, Uttar Pradesh, India. All contact is by the two channels above.
Which channel for which problem
| You want to | Go to | Why |
|---|---|---|
| Get a new ID | WhatsApp button | IDs are issued by an agent, not by a sign-up form. See the Get ID page. |
| Reset a forgotten password | The agent who issued your ID | Only the agent or the panel can reset it. See the login page. |
| Chase a deposit that has not been credited | The agent, with your payment reference | The agent received the money. We never see it. See deposit and withdrawal. |
| Chase a late withdrawal | The agent, then the chat inside the panel | We cannot release a payment. See the withdrawal guide. |
| Tell us a page is wrong or out of date | We check it and correct the page with a dated note. | |
| Ask what data we hold, or have it deleted | Email, marked “Privacy” | Handled under the privacy policy. |
| Complain about this guide | Email, marked “Complaint” | Read and answered by the person responsible for the page. |
What we can help with, and what we cannotWe publish a guide. We do not run your account.
We can
- Correct a wrong figure, step or date on any Kenlodge page.
- Tell you whether our WhatsApp contact link answered the latest daily check.
- Explain what a screen or a term in the panel means, if a guide left it unclear.
- Answer a privacy request about data this website holds.
- Look into a complaint about our own wording, links or WhatsApp introduction.
We cannot
- Reset or recover a Reddybook password. That is the agent or the panel.
- Give you a login address. It comes from the agent with your ID.
- Credit a deposit. We have no access to any balance.
- Release, speed up or reverse a withdrawal.
- Unlock an ID, settle a disputed bet or change a limit.
- Give tips, predictions or advice on what to bet.
Who to ask for each of these, and what to say, is on the customer care page.
What never to send us
Not your Reddybook password, not your email password, not a UPI PIN. We have no use for any of them.
A one-time code is how accounts and bank balances are taken over. Nobody at Kenlodge will ever ask you to read one out.
No account numbers, card numbers, CVV or net-banking logins. We do not pay anyone and nobody pays us through this site.
No Aadhaar, PAN, passport or driving licence, as a photo or as a number. If you email one by mistake, tell us and we will delete the message.
If a screenshot helps explain a correction, hide your username, balance and any payment reference first.
How to write an email we can act on
- Put the reason in the subject: Correction, Privacy or Complaint.
- Name the page. Paste its address, or the heading of the section.
- Say what is wrong and what you saw instead, with the date and your phone type if it is about a screen.
- Leave out account details. We do not need your username to fix a page.
A correction is checked by us before the page changes. If you are right, the page is edited and a dated line in its check log says what changed. If we could not reproduce what you saw, we reply and say so.
English and Hindi are both fine. How corrections are handled is set out in the editorial policy.
Grievance contact for privacy matters
- Name
- Arjun
- For
- Kenlodge Digital
- info@kenlodge.com
- Location
- Lucknow, Uttar Pradesh, India
- Subject line
- Privacy
- First reply
- Within two working days
Use this for access, correction or deletion of personal data held by this website, or to complain about how we handled it. What we collect is listed in the privacy policy. Data held by the agent or inside the panel is outside our reach; ask the agent for that.
How to report a fake site using our name
This guide lives on one domain, kenlodge.com, and uses one email address, info@kenlodge.com. We have no phone line. We do not take money from readers for anything.
So a page, a channel or a caller that uses the Kenlodge name and asks you for a fee, a deposit, a password or an OTP is not us. Do not reply to it and do not pay it.
Email us what you found. If money has already left your account, tell your bank first and report it on the national cyber crime portal, cybercrime.gov.in. We can warn other readers, but we cannot recover a payment.
Before you message
Know the law, and know where help is
The Promotion and Regulation of Online Gaming Act 2025 prohibits online money gaming and its promotion in India from 1 May 2026, and several states had their own bans before that. Everything on this site is for adults aged 18 and over.
If betting has stopped being fun, call Tele-MANAS on 14416 (Government of India, 24 hours, free, 20 languages) or Kiran on 1800-599-0019 (Ministry of Social Justice, 24 hours, free). iCall on 9152987821 is open Monday to Saturday, 10:00 to 20:00. More on the responsible gaming page.
Questions about contacting us
Does Kenlodge have a phone number?
No. We can be reached through the WhatsApp button and by email at info@kenlodge.com. Any phone number claiming to be Kenlodge is not ours.
Can Kenlodge reset my Reddybook password?
No. Only the agent who issued your ID, or the panel, can reset a password. Message that agent with your username and never send the old password to anyone.
My withdrawal is late. Who do I contact?
The agent who issued your ID, on WhatsApp, and then the chat inside the panel. Kenlodge cannot see your balance or release a payment.
How long does a reply take?
WhatsApp replies are 24x7, as stated by the agent on 13 Nov 2026. Email to info@kenlodge.com is answered within two working days, which is our own commitment.
Where is Kenlodge based?
Kenlodge Digital is in Lucknow, Uttar Pradesh, India. We publish the city only, and all contact is by WhatsApp or email.